Privacy policy

Thank you for visiting our website and for your interest in our company and our products and Services.

We see data protection as a sign of Quality for our customers. We place great importance on protecting your personal data, in particular in terms of safeguarding individual privacy. Any personal data you provide us with will be handled with due care and in accordance with
applicable data protection regulations.

At this juncture, we would like to inform you of what personal data we collect when you visit our website and how we process this Information.

Attrax Financial Services S.A. , 3, Heienhaff, L-1736 Senningerberg is responsible for ensuring your data is processed lawfully. You can contact our Data Protection Officer at datenschutz@union-investment.lu.

1 Cookies and web analytics tools

Our websites use cookies. These are small text files that are stored on the user’s hard drive and exchange certain settings and data with our systems via the user’s browser. A cookie normally contains the name of the domain from which the cookie data was sent as well as information on the lifetime of the cookie and an alphanumerical identifier. Cookies allow us to personalize the website and improve your browsing experience, for example by storing certain data entered by you so that you do only have to do so once. We do not use the information stored in these cookies to identify the user, nor do we combine it with other personal data.

Users can make a change in the settings of their web browser to disable or restrict the placement of cookies. Cookies that have already been stored can be deleted at any time. This process can also be automated. Visitors who disable the use of cookies for our website may find that they are no longer able to use the full range of the website’s functionalities.

Webtrekk

In order to collect statistical usage data for our website and to optimise our service accordingly, we employ the services of Webtrekk GmbH (‘Webtrekk’). Webtrekk is certified by the TÜV product standards regulator in Saarland for data protection in the area of web controlling software.

Webtrekk’s technology uses a pixel to collect and store anonymised data for optimisation purposes only. Usage profiles are generated from this data under a pseudonym. Cookies may also be used for this purpose, but only if they collect and store data exclusively in a pseudonymised form. The data will not be used to personally identify the visitor to this website. You can configure your browser settings so that you are notified as soon as the website wants to place a cookie, giving you the option to reject it. You may also prevent the use of cookies by selecting the appropriate settings on your browser. As a consequence, you may not be able to use the full range of functionalities of this website. The IP address of the user is anonymised. Article 6 (1) f GDPR constitutes the legal basis for the processing of this data.

If you specifically do not want to be tracked for this site, you can opt out here.

For the opt-out from Webtrekk web monitoring on this website, a cookie called ‘webtrekkOptOut’ is set. The opt-out is in effect until you delete this cookie. The cookie is set for each domain, browser and device. If you visit our website from home and the office using different browsers, you will have to request the opt-out cookie for each browser.

Webtrekk also uses so-called persistent cookies when you visit our website. This allows us to recognise you if you make a repeat visit to our website. Recognition of repeat visitors using these cookies helps us to optimise the content of our website. By default, we only permit cookies with a lifetime of a maximum of six months. For the long-term optimisation of our website and the targeted delivery of content or user information we also need cookie information over a longer period of time. With the extended use of cookies, you agree to the extension of the lifetime of the persistent cookie to a maximum of twelve months.

To confirm your agreement please click here.

2 Data you provide to us

When you visit our website, we process information such as your IP address and browser data to ensure the stability and security of our systems. Article 6 (1) f GDPR constitutes the legal basis for the processing of this data.

Data you send to us in contact forms will be forwarded to the Union Investment Group company responsible for processing it, where it will be stored.

We, or the Union Investment Group Company responsible for handling your query, use this data solely for processing and responding to your query, providing you with the information you need and sending you the information you are looking for, possibly via a mail-handling
service provider obligated to maintain confidentiality. Your data is not forwarded to third parties. Article 6 (1) b GDPR and Article 6 (1) f GDPR constitute the legal basis for the processing of the aforementioned data.

The protection of your personal data is very important to us. In addition to our editorial management, we therefore use technical and organisational measures to adequately protect your data. Your data will be stored on specially protected computers. The reading and further processing of your data is subject to strict internal regulations and is carried out only for the purpose for which you have given it to us.

3 Sharing your data with third parties

We use the services of third-party providers for certain technical tasks in connection with data processing. In addition to external service providers from Luxembourg and Germany, service providers in Slovakia, Hungary, Netherlands and Ireland are also used. These providers are selected very carefully and meet high data protection and data security standards. They are obliged to maintain strict confidentiality and process data only as requested and instructed by us. Article 28 GDPR constitutes the legal basis for this sharing of personal data. Without your explicit consent, we do not share your data with third parties under any circumstances other than those described in this Privacy Policy, except where we are required to do so by law or by order of a public authority or court of law.

4 Storage period

Your personal data will be erased when it is no longer required for the specified processing purposes and when any applicable statutory retention periods have expired.

5 Rights in relation to your stored personal data

Pursuant to Article 15 GDPR, you have the right to demand access to the personal data about you that is being stored by the controller. If you find any of the personal data stored by the controller to be inaccurate or incomplete, you have the right under Article 16 GDPR to demand that such data be rectified or completed without delay. Under the circumstances set out in Articles 17 (1) and 18 (1) GDPR, you have the right to demand the erasure of your personal data or a restriction of the processing of this data.

If your personal data is being processed based on your consent (Article 6 (1) a GDPR) or based on a contract (Article 6 (1) b GDPR), you have the right under Article 20 GDPR to receive a copy of your personal data on record in a structured, commonly used and machine-readable format and to demand that this data be transmitted to a third party. If you have consented to the processing of your data (Article 6 (1) a GDPR), you are free to withdraw your consent at any time. If your data has been processed based on a legitimate interest (Article 6 (1) f GDPR), you have the right to object to this processing at any time under Article 21 GDPR.

If you wish to lodge a complaint in relation to the use of your data, you can also contact the competent supervisory authority.

This Privacy Policy was last updated in May 21

We reserve the right to update or add to this policy as necessary (if new products and services are offered by the relevant companies of the Union Investment Group or if there are further developments to internet and IT security technology). Any amendments will be published on this page.